Shipping policy

Where We Ship

We ship to the following countries: United States, Canada, Australia, and New Zealand.

Order Processing Time

Orders are processed within 1–3 business days (Monday–Friday). Orders placed on weekends or holidays will be processed on the next business day.

Delivery Times

After processing, estimated delivery time is 15–25 business days, depending on your location and local postal conditions. Delivery times are estimates and may vary due to factors beyond our control.

Shipping Rates

Shipping charges are calculated based on your order and destination, and will be displayed at checkout.

Order Tracking

Once your order ships, you'll receive a tracking number via email to monitor your package's progress.

Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, or taxes upon arrival in your country. These charges are the customer's responsibility and are not included in our prices or shipping fees.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at support@pirvano.com within 7 days of the expected delivery date.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for packages delivered to an incorrect address provided by the customer.